Privacy Policy

This policy explains how personal data provided through code10.es is processed in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights.

Data Controller

  • Data controller: Rosario Quintana Rabelo
  • Tax identification number: 74916767V
  • Address: Calle Padre Damián 1, bajo, 41011 Sevilla (Spain)
  • Email for privacy enquiries: info@code10.es
  • Contact telephone number: +34 608 717 202

Data We Process and Why

When someone uses the contact form or emails us, we may process the information they provide, such as their name, email address, telephone number and the contents of their enquiry.

We use this information to respond to requests about accommodation, property management services or other matters raised by the person contacting us. If an enquiry leads to a professional or contractual relationship, we will provide the privacy information relevant to that relationship.

Browsing the website may generate technical data needed for its operation and security. The use of cookies and similar technologies is explained in the Cookie Policy.

Legal Basis for Processing

We process information submitted through the contact form or by email in order to respond to the request. Depending on its nature, the legal basis is either taking steps at the person’s request before entering into a contract or our legitimate interest in receiving and managing enquiries. Where processing is necessary to comply with a legal obligation, that obligation is its legal basis. If we offer a subscription to marketing communications in the future, we will request separate consent for that purpose.

Required Information

Fields marked as mandatory on the contact form are needed to handle the enquiry. If they are not completed, we may be unable to respond. Users should provide accurate information and avoid including sensitive information that is unnecessary for their enquiry.

How Long We Keep Data

We keep contact details and enquiries for as long as necessary to respond to them and, afterwards, for the period needed to address any potential claims arising from them. If an enquiry leads to a contractual relationship, the retention periods applicable to that relationship and any relevant legal obligations will apply.

Recipients and Service Providers

Service providers needed to operate the website and manage communications, such as web hosting, technical maintenance and email providers, may have access to personal data. Where they process data on our behalf, they must follow our instructions and provide the safeguards required by data protection law. We may also disclose data to public authorities or other recipients where required by law.

The booking links on code10.es lead to Airbnb. When you visit that platform and provide information to make a reservation, Airbnb’s own privacy information applies to its processing of that data. Where info@code10.es subsequently receives guest data to manage a stay, guests must be given the relevant privacy information through the appropriate channel.

Your Rights

You may request access to your personal data, its correction or deletion, and the restriction of or objection to its processing. You may also request data portability where applicable. To exercise these rights, write to info@code10.es and specify which right you wish to exercise. We may ask for additional information to verify your identity where necessary; you do not need to attach a copy of your identity document automatically. If you believe your rights have not been properly respected, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

Security

The data controller applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or improper disclosure.

Changes to This Policy

We may update this policy if the processing carried out through the website or the applicable legal requirements change. The current version will be available on this page.